Quality, Assurance & Systems Manager

Midland Metro Alliance Published: 25th October 2017
Location
Birmingham, UK, United Kingdom
Job Type

Description

To assist in the development and delivery of elements of the Midland Metro expansion in accordance with prescribed procedures and gateway processes and assist Development Managers in the overall delivery of larger elements of the Midland Metro Alliance programme.

Main Duties

  • Develop an integrated management system (IMS) in line with ISO9001:2015, ISO14001:2015 & OHSAS18001:2007 [ISO45001] & ISO44001
  • Develop business improvement programmes and project management their effective delivery
  • Carry out audits as identified and provide written reports on the findings
  • Deliver strong stakeholder engagement internally with PMO, Safety, Sustainability & Risk teams to minimise duplication of effort in the IMS
  • Produce an Assurance Management Plan (AMP)
  • Develop and coordinate delivery of a Risk Based Assurance Programme; manage the outputs from the assurance activities and work with the business to deliver any findings to completion
  • Provide robust Management Information as appropriate to demonstrate performance of the IMS
  • Ensure robust engagement with alliance partner parent company representatives to provide assurance that their risk is being effectively managed
  • Lead interface and coordination with independent assurance functions, such as the Owner, Partner Parent Companies, External Assurance Team, as appropriate
  • To ensure that products and services are fit for purpose and meet both external and internal requirements, including legal compliance, customer expectations and the Programme Alliance Agreement (PAA)
  • Seek to continuously improve standards
  • Drive business improvements and process adherence including but not limited to:
    • Analyse production processes
    • Identify areas for improvement
    • Expansion of process controls
    • Development of working instructions
    • Set up and review of relevant process key performance indicators (KPIs)
    • Data review and trend analysis
  • Investigate internal quality issues, including all returns and non-conformances
  • Ensure all quality issues are correctly logged, monitored and escalated, where appropriate
  • Assist in identifying root causes and provide support to overcome problems
  • Carry out supplier audits as required, including audits of external processes
  • Help to ensure all procedures and management systems are in line with legal and internal customer requirements, including writing and updating of procedures
  • Drive the use of the Integrated Management System, including Quality, Environmental, Health and Safety and Collaborative Relationships
  • Contribute to the preparation and planning for the completion of external and internal audits and assessments. Implement & monitor agreed audit recommendations as directed

Qualifications

  • Educated to Degree/HND/HNC level or equivalent in technical / engineering subjects
  • Lead Auditor qualification

Knowledge/Experience

  • Minimum of 7 years’ experience in design, implementation and management of integrated management systems
  • Minimum of 7 years’ experience in an engineering / construction environment
  • Strong problem solving skills
  • Experience of rail industry advantageous
  • Experience of highways projects advantageous
  • Experience with using quality tools and techniques
  • Experience of working within a joint venture / alliance is advantageous
  • Experience of technical authoring
  • Experience of project managing business improvement programmes
  • Able to carry out investigations and produce reports
  • Can use Microsoft Office products

 

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